Interactive Digital Advertising as a Strategy to Increase Brand Awareness, Engagement, and Purchase Intention in Local Startups: A Conceptual Study

Authors

  • Arlindo do Ceu Fatima Universidade Oriental Timor Lorosa'e (UNITAL), Dili, Timor Leste
  • Casimirio Soares Universidade Oriental Timor Lorosa'e (UNITAL), Dili, Timor Leste
  • Gupron Gupron Universitas Batanghari, Jambi, Indonesia
  • M. Ridho Mahaputra Universitas Mercubuana, Jakarta, Indonesia
  • Andri Yandi Universitas Batanghari, Jambi, Indonesia

DOI:

https://doi.org/10.38035/sijdb.v3i1.277

Keywords:

Interactive Digital Advertising, Brand Awareness, Consumer Engagement, Purchase Intention

Abstract

The development of digital technology has encouraged local startups to adopt more effective and efficient marketing strategies. One increasingly used approach is interactive digital advertising, which enables two-way communication between brands and consumers. This conceptual article aims to examine the role of interactive digital advertising in increasing brand awareness, consumer engagement, and purchase intention. By integrating various previous research findings, this article develops a conceptual framework that demonstrates the relationship between interactive digital advertising and brand awareness, consumer engagement, and purchase intention. This study is expected to provide theoretical contributions to the development of sustainable marketing literature and serve as an initial reference for researchers in conducting future empirical research.

References

Aaker, D. A. (1996). Building strong brands. New York: Free Press.

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.

Alba, J. W., & Hutchinson, J. W. (1987). Dimensions of consumer expertise. Journal of Consumer Research, 13(4), 411–454.

Ashley, C., & Tuten, T. (2015). Creative strategies in social media marketing: An exploratory study of branded social content. Psychology & Marketing, 32(1), 15–27.

Brodie, R. J., Hollebeek, L. D., Juric, B., & Ilic, A. (2011). Customer engagement: Conceptual domain, fundamental propositions, and implications for research. Journal of Service Research, 14(3), 252–271.

Bruhn, M., Schoenmueller, V., & Schäfer, D. B. (2012). Are social media replacing traditional media in terms of brand equity creation? Management Research Review, 35(9), 770–790.

Calder, B. J., Malthouse, E. C., & Schaedel, U. (2009). An experimental study of the relationship between online engagement and advertising effectiveness. Journal of Interactive Marketing, 23(4), 321–331.

Chatterjee, P., Hoffman, D. L., & Novak, T. P. (2003). Modeling the clickstream: Implications for web-based advertising efforts. Marketing Science, 22(4), 520–541.

Cvijikj, I. P., & Michahelles, F. (2013). Online engagement factors on Facebook brand pages. Social Network Analysis and Mining, 3, 843–861.

Dehghani, M., & Tumer, M. (2015). A research on the effectiveness of Facebook advertising on enhancing purchase intention of consumers. Computers in Human Behavior, 49, 597–600.

Deighton, J., & Kornfeld, L. (2009). Interactivity's unanticipated consequences for marketers and marketing. Journal of Interactive Marketing, 23(1), 4–10.

Dessart, L., Veloutsou, C., & Morgan-Thomas, A. (2016). Capturing consumer engagement: Duality, dimensionality, and measurement. Journal of Marketing Management, 32(5–6), 399–426.

Dodds, W.B., Monroe, K.B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers' product evaluations. Journal of Marketing Research, 28(3), 307–319.

Duffett, R. G. (2015). Facebook advertising's influence on intention-to-purchase and purchase among Millennials. Telematics and Informatics, 32(4), 1–11.

Hamouda, M. (2018). Understanding social media advertising effect on consumers' responses: An empirical investigation of tourism advertising on Facebook. Journal of Enterprise Information Management, 31(3), 426–445.

Hoffman, D. L., & Novak, T. P. (2009). Flow online: Lessons learned and future prospects. Journal of Interactive Marketing, 23(1), 23–34.

Hollebeek, L.D., Glynn, M.S., & Brodie, R.J. (2014). Consumer brand engagement in social media: Conceptualization, scale development, and validation. Journal of Interactive Marketing, 28(2), 149–165.

Hutter, K., Hautz, J., Dennhardt, S., & Füller, J. (2013). The impact of user interactions in social media on brand awareness and purchase intention: The case of MINI on Facebook. Journal of Product & Brand Management, 22(5/6), 342–351.

Katz, E., Blumler, J. G., & Gurevitch, M. (1974). Utilization of mass communication by the individual. In J. G. Blumler & E. Katz (Eds.), The uses of mass communications: Current perspectives on gratifications research (pp. 19–32). Beverly Hills, CA: Sage.

Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22.

Keller, K. L. (2013). Strategic brand management: Building, measuring, and managing brand equity (4th ed.). Pearson Education.

Keogh, B. (2024). Advergames and the marketing playground in digital platforms. The Guardian.

Kitchenham, B., & Charters, S. (2007). Guidelines for performing systematic literature reviews in software engineering. EBSE Technical Report.

Krippendorff, K. (2018). Content analysis: An introduction to its methodology. Sage Publications.

Lee, J., & Cho, C. H. (2020). The effects of interactivity on consumers' responses to online advertising. Journal of Business Research, 117, 714–724.

Liu, Y., & Shrum, L. J. (2002). What is interactivity and is it always such a good thing? Implications of definition, person, and situation for the influence of interactivity on advertising effectiveness. Journal of advertising, 31(4), 53-64.https://doi.org/10.1080/00913367.2002.10673685

Liu, Y. (2003). Developing a scale to measure the interactivity of websites. Journal of advertising research, 43(2), 207-216.http://dx.doi.org/10.1017/S0021849903030204

Malthouse, E.C., & Calder, B.J. (2019). Engagement and experiences: Expanding the marketing scope. Journal of Interactive Marketing, 47, 27–37.

McMillan, S. J., & Hwang, J.-S. (2002). Measures of perceived interactivity: Direction of communication, user control, time. Journal of Advertising.https://doi.org/10.1080/00913367.2002.10673674

Muntinga, D.G., Moorman, M., & Smit, E.G. (2011). Introducing COBRAs: Exploring motivations for brand-related social media use. International Journal of Advertising, 30(1), 13–46.

Oh, H., & Xu, H. (2003). Effects of multimedia on consumer enjoyment of Web advertising: A contingency approach. Journal of Advertising Research, 43(2), 123–134.

Ohme, R., Matukin, M., & Pacula-Lesniak, B. (2021). The role of interactivity in digital advertising: A systematic review. Frontiers in Psychology, 12, 881293.

Pavlou, P. A., & Fygenson, M. (2006). Understanding and predicting electronic commerce adoption: An extension of the theory of planned behavior. MIS Quarterly, 30(1), 115–143.

Petty, R. E., & Cacioppo, J. T. (1986). Communication and persuasion: Central and peripheral routes to attitude change. Springer.

Rahman, F., & Andini, P. (2023). Digital advertising and brand awareness: Its impact on purchase intention. International Journal of Business and Economics, 5(2), 45–56.

Rossiter, J. R., & Percy, L. (1987). Advertising and promotion management. McGraw-Hill.

Schiffman, L. G., & Kanuk, L. L. (2007). Consumer behavior (9th ed.). Upper Saddle River: Pearson Prentice Hall.

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339.

Spears, N., & Singh, S. N. (2004). Measuring attitude toward the brand and purchase intentions. Journal of Current Issues & Research in Advertising, 26(2), 53–66.

Sundar, S.S. (2004). Theorizing interactivity's effects. The information society, 20(5), 385-389.https://doi.org/10.1080/01972240490508072

Van Noort, G., Voorveld, H. A., & Van Reijmersdal, E. A. (2012). Interactivity in brand web sites: cognitive, affective, and behavioral responses explained by consumers' online flow experience. Journal of interactive marketing, 26(4), 223-234.https://doi.org/10.1016/j.intmar.2011.11.002

Vivek, S. D., Beatty, S. E., & Morgan, R. M. (2012). Customer engagement: Exploring customer relationships beyond purchase. Journal of Marketing Theory and Practice, 20(2), 122–146.

Published

2025-08-22

How to Cite

Arlindo do Ceu Fatima, Casimirio Soares, Gupron, G., M. Ridho Mahaputra, & Andri Yandi. (2025). Interactive Digital Advertising as a Strategy to Increase Brand Awareness, Engagement, and Purchase Intention in Local Startups: A Conceptual Study. Siber International Journal of Digital Business (SIJDB), 3(1), 33–44. https://doi.org/10.38035/sijdb.v3i1.277