The Effect of Perceived Quality and Brand Awareness on Purchase Intention Mediated by Brand Trust in Tropicana Slim Products
DOI:
https://doi.org/10.38035/sijdb.v2i1.84Keywords:
Perceived Quality, Brand Awareness, Brand Trust, Purchase IntentionAbstract
This study aims to determine the effect of perceived quality, brand awareness, and brand trust on buying interest in Tropicana Slim consumers. This study uses a population, namely Tropicana Slim consumers who live in DKI Jakarta and a sample with the criteria of knowing the Tropicana Slim brand and have never bought Tropicana Slim products, live in DKI Jakarta, and are at least 15 years old. The data in this study were processed using the SPSS version 25 application. This study used a sample of 100 respondents who were Tropicana Slim consumers. The results of hypothesis testing with the t-test explain that partially perceived quality and brand awareness have a positive and significant effect on brand trust and brand awareness has a positive and significant effect on purchase intention. Meanwhile, perceived quality and brand trust have no significant effect on purchase intention. Then in the sobel test results perceived quality and brand awareness have a negative and no significant effect on purchase intention mediated by brand trust.
References
Adquisiciones, L. E. Y. D. E., Vigente, T., Frampton, P., Azar, S., Jacobson, S., Perrelli, T. J., Washington, B. L. L. P., No, Ars, P. R. D. a T. a W., Kibbe, L., Golbère, B., Nystrom, J., Tobey, R., Conner, P., King, C., Heller, P. B., Torras, A. I. V., To-, I. N. O., Frederickson, H. G., … SOUTHEASTERN, H. (2019). Pengaruh Brand Awareness, Brand Image dan Customer Perceived Value Terhadap Purchase Intention. Duke Law Journal, 1(1), 81–86.
DAM, T. C. (2020). Influence of Brand Trust, Perceived Value on Brand Preference and Purchase Intention. Journal of Asian Finance, Economics and Business, 7(10), 939–947. https://doi.org/10.13106/jafeb.2020.vol7.no10.939
Dewanto, N. P., & Anggraeni, R. (2020). The Impact Of Brand Awareness, Brand Image, And Perceived Quality On Ticket Purchase Intention (A Study on We The Fest Music Festival). Faculty of Economics and Business, Brawijaya University, 282.
Hafidz, G. P., & Rahma, S. (2023). Analisis Hubungan antara Brand Image , Brand Trust dan Perceived Quality terhadap Niat Beli Konsumen pada Merek Pakaian Impor. JIIP (Jurnal Ilmiah Ilmu Pendidikan), 6, 3405–3418.
Hameed, F., Malik, I. A., Hadi, N. U., & Raza, M. A. (2023). Brand awareness and purchase intention in the age of digital communication: A moderated mediation model of celebrity endorsement and consumer attitude. Online Journal of Communication and Media Technologies, 13(2). https://doi.org/10.30935/ojcmt/12876
Hasan, G. (2023). Effect Of Brand Image, Celebrity Endorsement, EWOM, Brand Awareness And Social Media Communication On Purchase Intention With Brand Trust As A Mediation Variable On Smartphone Users In Batam City Pengaruh Brand Image, Celebrity Endorsement, EWOM, Brand Aw. Management Studies and Entrepreneurship Journal, 4(1), 606–615. http://journal.yrpipku.com/index.php/msej
Hasan, M., & Sohail, M. S. (2020). The Influence of Social Media Marketing on Consumers’ Purchase Decision: Investigating the Effects of Local and Nonlocal Brands. Journal of International Consumer Marketing, 0(0), 1–18. https://doi.org/10.1080/08961530.2020.1795043
Irfandi, F., & Abdurrahman, A. (2023). The Effect of Product Advertising Through YouTube Media on Brand Awareness, Brand Image, and Purchase Intentions in the Millennial Generation. International Journal of …, 2(4), 1013–1034. http://journal.lembagakita.org/index.php/IJMSIT/article/view/1534%0Ahttps://journal.lembagakita.org/index.php/IJMSIT/article/download/1534/1035
Izzati, R. R. (2019). Pengaruh Perceived Quality Dan Brand Image Terhadap Brand Trust Produk Kosmetik Wardah. Jurnal Ilmu Manajemen, 8(2), 15. https://doi.org/10.32502/jimn.v8i2.1807
Japarianto, E., & Adelia, S. (2020). Pengaruh Tampilan Web Dan Harga Terhadap Minat Beli Dengan Kepercayaan Sebagai Intervening Variable Pada E-Commerce Shopee. Jurnal Manajemen Pemasaran, 14(1), 35–43. https://doi.org/10.9744/pemasaran.14.1.35-43
Junarsin, E., Pangaribuan, C. H., Wahyuni, M., Hidayat, D., Putra, O. P. B., Maulida, P., & Soedarmono, W. (2022). Analyzing the relationship between consumer trust, awareness, brand preference, and purchase intention in green marketing. International Journal of Data and Network Science, 6(3), 915–920. https://doi.org/10.5267/j.ijdns.2022.2.005
Khan, N., Sarwar, A., & Tan, B. C. (2021). Determinants of purchase intention of halal cosmetic products among Generation Y consumers. Journal of Islamic Marketing, 12(8), 1461–1476. https://doi.org/10.1108/JIMA-11-2019-0248
Konuk, F. A. (2018). The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food. Journal of Retailing and Consumer Services, 43(March), 304–310. https://doi.org/10.1016/j.jretconser.2018.04.011
Konuk, F. A. (2021). The moderating impact of taste award on the interplay between perceived taste, perceived quality and brand trust. Journal of Retailing and Consumer Services, 63(February), 102698. https://doi.org/10.1016/j.jretconser.2021.102698
Kurniawan, H. A., & Indriani, F. (2018). Pengaruh Product Knowledge, Perceived Quality, Perceived Risk, dan Perceived Value Terhadap Purchase Intention Pada Motor Kawasaki Ninja 250 FI di Kota Semarang. Diponegoro Journal of Management, 7(4), 1–13. http://ejournal-s1.undip.ac.id/index.php/dbr
Kusumawati, N., & Arrahim, D. (2021). How Muslim Youth Community Brand Sells Merchandise Case: Shift Youth Movement. The Asian Journal of Technology Management (AJTM), 14(1), 1–18. https://doi.org/10.12695/ajtm.2021.14.1.1
Lee, J. E., Goh, M. L., & Mohd Noor, M. N. Bin. (2019). Understanding purchase intention of university students towards skin care products. PSU Research Review, 3(3), 161–178. https://doi.org/10.1108/prr-11-2018-0031
Nurjanah, L., & Jerico, J. (2022). SEIKO?: Journal of Management & Business Analisa Dampak Berbagai Faktor Brand trust dan Purchase intention di E-Commerce Pada iGen. SEIKO?: Journal of Management & Business, 4(3), 539–553. https://doi.org/10.37531/sejaman.v4i3.2718
Pandiangan, K., Masiyono, M., & Dwi Atmogo, Y. (2021). Faktor-Faktor Yang Mempengaruhi Brand Equity: Brand Trust, Brand Image, Perceived Quality, & Brand Loyalty. Jurnal Ilmu Manajemen Terapan, 2(4), 471–484. https://doi.org/10.31933/jimt.v2i4.459
Patoding, A. A., & Muzammil, O. M. (2023). The influence of brand awareness, perceived quality, brand association, brand loyalty on purchase intention towards Bear Brand’s consumers. Dinasti International Journal of Digital Business Management (DIJDBM), 4(2), 370–380. https://creativecommons.org/licenses/by/4.0/
Raharjo, R. M., & Mulyanto, H. (2018). Kualitas Produk, Citra Merek Dan Minat Beli Konsumen Keripik Singkong. Jurnal Manajemen Kewirausahaan, 15(1), 109. https://doi.org/10.33370/jmk.v15i1.198
Rahmawan, G., & Suwitho, S. (2020). The Influence of Brand Image , Brand Awareness , Perceived Quality on School Shoes Purchase Intention. International Conference on Business & Social Sciences (ICOBUSS), 514–523.
Sampurno, N. V., Ciakrawinata, C. P., & Jokom, R. (2019). Pengaruh Karakteristik Selebriti Endorser Terhadap Minat Beli Melalui Kesadaran Merek Hotel Di Instagram. Jurnal Manajemen Perhotelan, 5(1), 36–44. https://doi.org/10.9744/jmp.5.1.36-44
Shwastika, R., & Keni, K. (2021). The Effect of Brand Awareness, Social Media Marketing, Perceived Quality, Hedonic Motivation, and Sales Promotion Towards Consumers Intention to Purchase in Fashion Industry. Proceedings of the International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021), 570(Icebsh), 23–31. https://doi.org/10.2991/assehr.k.210805.004
Sidharta, R. B. F. I., Sari, N. L. A., & Suwandha, W. (2018). Purchase Intention Pada Produk Bank Syariah Ditinjau Dari Brand Awareness Dan Brand Image Dengan Trust Sebagai Variabel Mediasi. Mix: Jurnal Ilmiah Manajemen, 8(3), 562. https://doi.org/10.22441/mix.2018.v8i3.007
Sivaram, M., Munawar, N. A., & Ali, H. (2020a). Determination Of Purchase Intention Through Brand Awareness And Perceived Quality (Case Study: For consumers PT. Sentosa Santosa Finance Tangerang area). Management, Magister Buana, Mercu, 2(1), 112–124. https://doi.org/10.31933/DIJMS
Sivaram, M., Munawar, N. A., & Ali, H. (2020b). Determination Of Purchase Intent Determination Of Purchase Intention Through Brand Awareness And Perceived Quality (Case Study: For consumers PT. Sentosa Santosa Finance Tangerang area). Dinasti International Journal of Management Science, 1(2), 232–246. https://doi.org/10.31933/dijms.v1i2.71
Sugiarti, Surachman, Rohman, F., & Wijayanti, R. (2023). Influence brand awareness and brand association on brand equity: Mediation of trust and brand loyalty in Kentucky Fried Chicken in East Java, Indonesia. International Journal of Applied Economics, Finance and Accounting, 16(2), 319–335. https://doi.org/10.33094/ijaefa.v16i2.987
Sun, Y., Huang, Y., Fang, X., & Yan, F. (2022). The Purchase Intention for Agricultural Products of Regional Public Brands: Examining the Influences of Awareness, Perceived Quality, and Brand Trust. Mathematical Problems in Engineering, 2022. https://doi.org/10.1155/2022/4991059
Tan, Z., Sadiq, B., Bashir, T., Mahmood, H., & Rasool, Y. (2022). Investigating the Impact of Green Marketing Components on Purchase Intention: The Mediating Role of Brand Image and Brand Trust. Sustainability (Switzerland), 14(10). https://doi.org/10.3390/su14105939
Wicaksana, W. R., Paramastri, B., & Ardyanfitri, H. (2021). Purchase Intention Produk Frozen Food Berdasarkan Perceived Quality Dan Price Fairness. Jurnal Manajemen Dan Inovasi (MANOVA), 4(1), 1–12. https://doi.org/10.15642/manova.v4i1.382
Wijaya, V., & Keni, K. (2022). Pengaruh Celebrity Endorsement Terhadap Purchase Intention, Mediasi Brand Trust Dan Brand Attitude Pada Produk Skincare. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 6(2), 274–287. https://doi.org/10.24912/jmieb.v6i2.19301
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Madeline Mauretta, Oktafalia Marisa Muzammil, Erlina Dwi Ratna Sari
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright :
Authors who publish their manuscripts in this journal agree to the following conditions:
- Copyright in each article belongs to the author.
- The author acknowledges that the Siber International Journal of Digital Business (SIJDB) has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
- Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at Siber International Journal of Digital Business (SIJDB).