Determining Purchasing Decisions and Customer Satisfaction based on Price and Trust: A Literature Review of Marketing Management

Authors

  • Hamdan Hamdan Lecturer at the Faculty of Economics and Business, Mercu Buana University, Jakarta, Indonesia
  • Hapzi Ali Lecturer at the Faculty of Economics and Business, Bhayangkara University, Greater Jakart
  • M. Rizky Mahaputra Alumni of Master of Management, Mercu Buana University, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/sijet.v2i1.105

Keywords:

Price, Trust, Purchase Decisions, Customer Satisfaction

Abstract

The purpose of writing this Literature Review Paper is to determine the influence of price and trust variables on purchasing decisions and customer satisfaction. With qualitative methods and Library Research. The results of the study indicate that price influences purchasing decisions, advertising influences customer satisfaction, trust influences purchasing decisions, trust influences customer satisfaction and purchasing decisions influence customer satisfaction.

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Published

2024-08-06

How to Cite

Hamdan, H., Ali, H., & Rizky Mahaputra, M. (2024). Determining Purchasing Decisions and Customer Satisfaction based on Price and Trust: A Literature Review of Marketing Management. Siber International Journal of Education Technology (SIJET), 2(1), 14–22. https://doi.org/10.38035/sijet.v2i1.105